DDSEP 10 Frequently Asked Questions
Q: What is the difference between DDSEP 10 Complete and Digital?
A: They are identical products with the exception that the Complete ships out printed books. The Digital version does not contain printed books. Both products have downloadable PDF’s.
How can I access the syllabus and questions in PDF format?
A: For DDSEP 10 Complete and/or Digital versions, the PDF’s for syllabus, Question Bank and Mock Exam can be accessed by clicking the “Syllabus” button on the DDSEP 10 online platform
The question only version has a PDF for questions (there is no PDF for the syllabus).
The Mock exam does not have PDF’s for the syllabus or the questions.
Q: Once I've completed all of the chapter questions, how do I claim CME/MOC?
Click the “Claim CME/MOC Credits” button on the app homepage. You will need to fill out a short evaluation to claim CME and MOC credits. CME and MOC credits for a chapter can only be claimed after you have answered 75 percent of the questions in that chapter correctly. Please note MOC credits can only be claimed if you include your American Board of Internal Medicine number.
Q: When does CME/MOC expire?
A: December 31, 2025.
Q: What is the passing score?
A: A passing score of 75 percent is needed. However, you can retake the exam as many times as needed.
Q: How do I download CME certificates?
A: 1) Go to AGA University (http://agau.gastro.org/diweb/catalog)
2) Use the top right icon (looks like a person emoji) to sign in. Note: you may need to sign in again – even if you signed onto Gastro.org site.
3) Use your AGA login credentials to sign in (email address & password).
4) Once logged into AGA University, click the “My Credits” link that appears on the top right.
5) Once on the “My Credits” page, you will find a listing of all of your CME activities.
6) To print out a CME certificate, click the blue printer icon (on the far right) to print or download the certificate.
To bypass the steps above, use this direct link to access the “My Credits” page: https://netforum.gastro.org/eweb/DynamicPage.aspx?Webcode=MyCredits
Q: How do I access MOC points?
Q: I've completed a chapter, but my CME credits are not showing up. What should I do?
Q: I completed a chapter, but my MOC points are not showing up on ABIM's site. What should I do?
Q: Is there a native app for DDSEP 10?
A: There is no need to download an app. See screen shots below on how to add an icon to your home screen.
For IOS devices: App Link Guide
For Android devices: App Link Guide
Q: I noticed a typo / incorrect answer in the text. How can it be corrected?
A: Please email email@example.com with the chapter and question number, and we will work to get it fixed in future print runs.
Q: I am a member/trainee of AGA, so why doesn't the pricing show up on the shopping cart?
A: The price will correct itself to your membership status. Be sure to go through the 2nd or 3rd step of the pricing wizard to take effect. If that doesn’t work, you can speak to our Membership Department at firstname.lastname@example.org or 301-941-2651.
Q: What is the cost of shipping for the books?
A: FedEx US Ground shipping is $14 per book. FedEx US Priority shipping is $25 per book. For pricing on bulk shipping rates or international shipping rates, please contact Member Relations at email@example.com or 301-941-2651.
Q: What is the return policy?
What is the pricing for purchasing in bulk?
Bulk orders can be made for DDSEP 10 Complete or Digital:
Pricing for Training Programs (must by ordered by the program director)
- 3 to 5 units – $311 each
- 6 to 9 units – $293 each
- 10 to 12 units – $276 each
Bulk pricing for Members
- 3 to 5 units – $626 each
- 6 to 9 units – $591 each
- 10 to 12 units – $556 each
Bulk pricing for Nonmembers
- 3 to 5 units – $824 each
- 6 to 9 units – $778 each
- 10 to 12 units – $732 each